Optimus 1 Insurance Brokers

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Reviews of Optimus 1 Insurance Brokers

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  Peter Phillips Added February 24, 2023

  ★ ★ ★ ★ ★
  Ben took the time to understand my needs and provided options rather than selling me something. The service was great and I am now confident that I have good insurance cover and am getting value. Saved me hours of research too.
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  Jennie Brown Added February 19, 2023

  ★ ★ ★ ★ ★
  We have been dealing with Optimus1 for a number of years and have found Terry amazingly helpful. He has gone above and beyond. He responds quickly, and has a wealth of knowledge. With a number of properties, business, and personal insurances, we have had several incidents and he continues to provide great customer service, and is always helpful. Highly recommended.
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  Duncan Lamrock Added February 13, 2023

  ★ ★ ★ ★ ★
  Brilliant customer service and a can do attitude have left me more than impressed and with their contact number having a permanent place in my phone.
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  Jake Gries Added February 06, 2023

  ★ ★ ☆ ☆ ☆
  Used Optimus 1 for our home insurance for three years. Never wowed with the service, we'd just get an annual update telling us that the insurance premiums would be increasing. Decided to do our own check this year and another broker quickly found an identical policy for 20% less, saving us over $600/year. No explanation from Ben when my partner told him, just an automated cancellation email in response. Pretty poor effort. Some great reviews from others that I see, but that unfortunately wasn't our experience.
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  Chris Cohen Added January 31, 2023

  ★ ★ ★ ★ ★
  We have used our bank for insurance for many years but a few years ago we had to contact them and complain that the insurance was raising it's premiums way beyond reason and so it was reevaluated, a new insurance company had taken it over and the median home was 2 story brick, tiled roof, swimming pool and marble floors probably in some upmarket suburb of Melbourne and we own a concrete block, inside and out, longer on level ground in FNQ not worth the $800+ range so they went through our build and reduced it by $1.5K. over the last few years the price had gone up substantially again but from '20-'21it went up 22% and 32.2% for '21-'22. It is now prohibitively expensive. So knowing someone at Optimus 1 I called and sent my full quote through, got the same deal at a substantially cheaper but more realistic rate. Insurance is not cheap and for full protection it never will be but the difference in price was phenomenal for the same cover. Highly Recommended. Not talking to a faceless person over a phone after almost an hour on the phone was a huge PLUS as well.
  There's nothing like having a person you can have a coffee with and a good listening ear and has an interest in your concerns to do business with. Cheers.

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